Posts Tagged ‘question’

Customer Service – A Lost Art?

Is customer service a lost art? Before you answer that question, take a moment and think about the last few times you have gone shopping or out to dinner. Okay, now that you have really thought about it, is your answer any different? Why is it that when we actually DO receive excellent customer service […]

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Too Much Empathy Will Cost You Money

Ever have a prospect start out your sales call by asking you “so how much does this cost?” as the first question out of his mouth? How you handle this question, and subsequent ones like it, will greatly influence the outcome of your sales-call.

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Organizing Your Electronic Files

Have you ever sat in front of your computer looking for a document

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The Road to Success – A.C.T.I.O.N.

Without question almost every home business owner has struggled with time management. Working from home has many perks, but along with the perks come distractions.

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