August 2010

Is Your Life Ready For Groundhog Day?

In the hit comedic movie Groundhog Day, Bill Murray’s character, Phil Conners, is caught up in a time warp, doomed to live the same day over and over until he gets it right. Hilarious as the ensuing mayhem may be on the big screen, it is a poignant and not too thinly veiled metaphor for how most of us live our own lives – mindlessly occupied with our own issues and concerns, stumbling through life (often over the toes of others) with little if any conscious direction or critical thought. In the end, we keep on running into the same scenarios and problems over and over – not because we’re caught in a time loop, but because we’re caught in a life-loop. We haven’t made the grade, so we can’t graduate beyond our current situation.

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Enlightening Your Internal Environment: Do Unto Others

In this life, one thing we can be certain of is that not only is it not always about us, it’s actually very rarely about us. It’s about “them” – our friends, our community, our region, our country and the world around us. We cannot function by ourselves, and we cannot succeed without the support of others. Likewise, they cannot succeed without us. Here are some ideas to help you get involved in the great communal effort to make the world a better place for everyone.

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Top 10 customer service tips

1. Hire people who have a service attitude. Some people
simply enjoy serving others, their organizations, and even
their communities. The spirit of service dominates their
personality. This attitude of service has nothing to do with
money or background, and people who have this attitude
are not necessarily the most outgoing or bubbly. This type of
person will move your business forward. These people
make the best salespeople as well.

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