customer

Customer Service – A Lost Art?

Is customer service a lost art? Before you answer that question, take a moment and think about the last few times you have gone shopping or out to dinner. Okay, now that you have really thought about it, is your answer any different?

Why is it that when we actually DO receive excellent customer service that it makes such an impression on us that we usually choose to go back? Why – because the occurrences are so few and far between!!!

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How To Tame The Buying Beast Inside Your Customer

What if you can understand and control your customer’s mind? What if you can influence, persuade and motivate your customers to buy from you? Well, I’m not talking about a magic trick or lay down a lesson of motivation. It’s about understanding the different reactions made by the human mind in various situations. I’m going to briefly discuss 3 key aspects of psychological secrets that you can apply in your promotion efforts for a certain increase in customer response. They are,

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