Our time, knowledge and energy are our most valuable resources. We do not let anyone waste them.
Your computer cost you from hundreds to thousands of dollars, but the computer itself is not the most valuable part. The data on the hard disk is the most valuable part. How many hours of work did you put into creating that data? One little event, like a power line spike from a lightning strike, and all that work could be lost. Unfortunately, backing up with Windows XP Home Edition is not as simple as it should be.
Customer service is increasingly seen as one of the most valuable uses for a commercial World Wide Web site.